Municipal Department
City of Pearland Water Billing & Collections
Serving Pearland and City water customers in the Pearland jurisdiction, including customers assessed MUD surcharges
Population served
The Census Bureau’s current city profile reports approximately 125,828 people for Pearland. City water service includes municipal customers and certain customers in or associated with MUD service areas, for which the City publishes meter-size surcharges; a separate active water-connection total was not stated on the current customer pages.
State system code
FIPS 48
Billing frequency
Monthly. Pearland reads meters monthly and bills water, sewer/wastewater, and garbage monthly. The City publishes a Calendar Year 2026 schedule by billing cycle with separate read, bill, and due dates; the FY26 form says bills are due no later than the 24th calendar day after the bill date, moving to the next business day when that day is a City holiday or weekend.
Provider briefing
How this utility’s billing works
City of Pearland Water Billing & Collections operates as a municipal department serving Pearland and City water customers in the Pearland jurisdiction, including customers assessed MUD surcharges. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers with meter-size base charges and separate MUD meter surcharges. FY26 inside-city 5/8-inch residential water base is $24.12 and sewer base is $34.76. Water is included in the base through 2,000 gallons, then $6.19 per 1,000 gallons for 2,001–6,000, $7.78 for 6,001–15,000, $9.35 for 15,001–25,000, and $12.44 above 25,000. Irrigation-only meters charge $9.35 per 1,000 gallons above the 2,000-gallon base. Outside-jurisdiction rates are 1.5 times the standard inside rate, and 5/8-inch MUD customers receive a $5.00 per-meter surcharge.. Bills are generated monthly. pearland reads meters monthly and bills water, sewer/wastewater, and garbage monthly. the city publishes a calendar year 2026 schedule by billing cycle with separate read, bill, and due dates; the fy26 form says bills are due no later than the 24th calendar day after the bill date, moving to the next business day when that day is a city holiday or weekend., and a typical residential cost reference is Under FY26 inside-city rates, a standard 5/8-inch home using 5,000 gallons has about $42.69 water ($24.12 base plus three 1,000-gallon units at $6.19) and about $57.68 wastewater before applying the customer’s Winter Quarter Average ($34.76 base plus three sewer units at $7.64), for an illustrative water/sewer total of $100.37. Adding the published $22.86 monthly residential garbage base gives approximately $123.23 before tax and account-specific items. At 7,000 gallons, the water estimate is about $56.66 and wastewater about $73.00, for approximately $152.52 including the same garbage base; actual sewer usage is capped by the WQA and can therefore be lower.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Pearland calculates residential wastewater using the lesser of monthly metered water use or the Winter Quarter Average (WQA). The WQA averages December, January, and February consumption, is adjusted in April or May, and is billed monthly until the next annual calculation; the cap may not exceed 12,000 gallons. New residents are billed from monthly metered usage, also capped at 12,000 gallons, until a WQA is established. FY26 residential sewer is included in the 5/8-inch $34.76 base through 2,000 gallons and is $7.64 per 1,000 gallons above 2,000. Residential sewer charges are not adjusted for pool fills and are generally not reduced through leak credits because the WQA already limits seasonal irrigation effects.
Meter and infrastructure notes
Pearland is upgrading from drive-by AMR to digital AMI. The City states that the new radio-enabled meters transmit usage to a central database and expose daily and hourly information in the WaterSmart customer portal approximately 24 hours after use; alerts can be delivered by email, text, or phone. Water is read and billed monthly, with the 2026 calendar listing cycle-specific read and due dates. The AMI project is funded through the Drinking Water State Revolving Fund administered by the Texas Water Development Board; the public City pages reviewed do not identify the meter manufacturer or a fixed transmission interval beyond the portal’s daily/hourly availability.
Emergency water support
Report a leak or water emergency
281-652-1900 is Pearland’s 24-hour, seven-day Public Works emergency line. It is used for water-main breaks, sewer backups or leaks, low/no water, dirty water, storm-sewer overflow, and an emergency customer meter shutoff. During regular business hours, billing and non-emergency account questions go to Water Billing at 281-652-1603; the after-hours answering service does not have account information and cannot restore nonpayment shutoffs.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Pearland and City water customers in the Pearland jurisdiction, including customers assessed MUD surcharges
City of Pearland Water Billing & Collections is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.