Payment channels

Pay City of Pearsall Utility Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The City application identifies an online quick-pay link but does not expose the gateway vendor in accessible text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The current Pearsall application does not publish a dedicated IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No text-to-pay keyword, shortcode, or enrollment sequence is documented in the current Pearsall utility application.

Mail-in address

City of Pearsall Utility Department, City Hall, 215 S. Ash Street, Pearsall, TX 78061. The application identifies City Hall as the customer-service and depository location.

Counters, drop boxes, and office hours

The utility customer-service office and drive-up depository are at City Hall, 215 S. Ash Street, Pearsall, Texas. The application lists in-person service and a drive-up depository; current counter hours are not exposed in the accessible document. Customers may also use the online quick-pay route. The application directs customers to include their account number on checks or money orders and not place cash in the deposit box.

Accepted digital instruments

What you can use online

The City application identifies Web Pay/online quick pay but does not enumerate card brands, ACH/e-check, recurring draft, or mobile wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The accessible current Pearsall utility application does not state the online processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Pearsall Utility Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →