Municipal Department
City of Rio Grande City Water Department
Serving Rio Grande City municipal water and wastewater service area in Starr County
Population served
Approximately 15,000 municipal residents; current Tyler portal contact material does not expose a separate PWS population figure.
State system code
FIPS 48
Billing frequency
Recurring municipal utility billing; current portal does not publish a universal billing day or cycle frequency.
Provider briefing
How this utility’s billing works
City of Rio Grande City Water Department operates as a municipal department serving Rio Grande City municipal water and wastewater service area in Starr County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered municipal water and wastewater rates under City schedules; current indexed portal does not expose the complete 2026 residential tiers.. Bills are generated recurring municipal utility billing; current portal does not publish a universal billing day or cycle frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. Pending the complete current water and wastewater schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. Current indexed portal does not expose the sewer formula, winter-average method, or cap.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Current portal does not identify AMR/AMI hardware, vendor, transmission interval, or route calendar.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Current Tyler contact page does not expose a separate 24/7 emergency leak number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Rio Grande City municipal water and wastewater service area in Starr County
City of Rio Grande City Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.