Payment channels

Pay Crosby Municipal Utility District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as eOnlineBill / Municipal Operations-style online bill payment; the district page displays a card fee notice.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

281-328-4242 for water or sewer issues. A separate IVR payment number is not published on the reviewed district pages.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No confirmed Crosby MUD text-to-pay keyword or SMS enrollment flow is published. The district website provides online payment and office contact information but does not document text-based payment enrollment.

Mail-in address

Crosby MUD, P.O. Box 249, Crosby, TX 77532. The district’s contact page lists this as the mailing address; the reviewed page does not provide a separate remittance lockbox address.

Counters, drop boxes, and office hours

Crosby MUD, 103 W. Wahl Street, Crosby, TX 77532. Office hours are Monday through Friday, 7:00 a.m. to 3:30 p.m., with lunch from 12:00 to 12:45 p.m. The reviewed pages do not fully enumerate counter payment types or drop-box hours.

Accepted digital instruments

What you can use online

The district links eOnlineBill for online water-bill payment and identifies credit/debit-card payment. Specific card brands, ACH/e-check, Apple Pay, and Google Pay are not itemized on the current page.

2026 transaction pricing

Convenience fees

The current district payment page states a card convenience fee, displaying 3% for credit-card use while an older explanatory notice says 5%; customers must rely on the current checkout disclosure. No verified 2026 e-check fee is published.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Crosby Municipal Utility District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →