Public Water Authority
El Paso Water
Serving El Paso
Population served
747,168 people (EPA SDWIS active CWS PWS TX0710002)
State system code
FIPS 48
Billing frequency
Monthly; EPWater rates use monthly minimum charges and meter readings.
Provider briefing
How this utility’s billing works
El Paso Water operates as a public water authority serving El Paso. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-based monthly minimum charge includes a 5-CCF allowance, followed by water-usage rates; wastewater, stormwater, environmental, and franchise charges are separate. Rates effective after March 1, 2026.. Bills are generated monthly; epwater rates use monthly minimum charges and meter readings., and a typical residential cost reference is Typical residential water/wastewater bill increases $9.99 per month under the FY2026-27 approved budget; exact 5,000-7,000-gallon total depends on meter and all utility components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
EPWater bills wastewater separately from water; the reviewed rate page did not expose one universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. No universal AMI/AMR vendor or interval was verified.
Emergency water support
Report a leak or water emergency
915-594-5500, press 5, 24-hour emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for El Paso
El Paso Water is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.