Public Water Authority
Wells Branch Municipal Utility District
Serving Wells Branch Municipal Utility District, northeast Austin / Pflugerville area
Population served
Approximately 15,000 residents across roughly 6,300 homes is the district's commonly published community scale; the current district pages do not provide a newer audited connection total.
State system code
FIPS 48
Billing frequency
Monthly; meters are read mid-month, statements are mailed around the first of the following month, and bills are due upon receipt and past due after the 20th.
Provider briefing
How this utility’s billing works
Wells Branch Municipal Utility District operates as a public water authority serving Wells Branch Municipal Utility District, northeast Austin / Pflugerville area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block water usage tiers plus district basic-service, stormwater, TCEQ, trash/recycling, and wastewater components. Published usage tiers are $4.96 per 1,000 gallons for 1-6,000, $6.18 for 6,001-12,000, $9.70 for 12,001-18,000, and $11.58 above 18,000; the district also uses a winter wastewater maximum.. Bills are generated monthly; meters are read mid-month, statements are mailed around the first of the following month, and bills are due upon receipt and past due after the 20th., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a complete 2026 total because the district's current pages do not expose the full basic-service and wastewater dollar schedule in the accessible text. Water usage alone at 5,000 gallons is approximately $24.80 under the published first-tier rate, before base, sewer, trash, drainage, TCEQ, and other district charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer usage is the lower of actual current water use or the customer's winter wastewater maximum. The maximum is established by averaging three winter billing cycles, normally December-February; if none is established, 7,000 gallons is used until the average is set. The bill also includes a basic-service fee that covers items such as garbage, recycling, billing, and parks, plus TCEQ and stormwater components.
Meter and infrastructure notes
Meters are read manually by utility field staff mid-month; bills calculate usage by subtracting the previous reading from the current reading and round readings down to whole 1,000-gallon units. The district describes positive-displacement meters, manufacturer testing/calibration, and an age/gallon-based replacement policy rather than AMI telemetry.
Emergency water support
Report a leak or water emergency
512-246-1400 for Crossroads Utility Services water/wastewater emergencies; district customer service is 512-251-9814.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Wells Branch Municipal Utility District, northeast Austin / Pflugerville area
Wells Branch Municipal Utility District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.