WEST JORDAN CITY WATER SYSTEM

Provider briefing

How this utility’s billing works

WEST JORDAN CITY WATER SYSTEM operates as a municipal department serving WEST JORDAN. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing conservation tiers plus a monthly base meter charge. The FY 2026 schedule effective October 1, 2025 lists a residential 5/8-inch base charge of $21.64 per month; usage is $2.43 per 1,000 gallons for 0–7,000 gallons, $3.95 for 7,001–25,000, $4.17 for 25,001–50,000, $4.44 for 50,001–100,000, and $5.14 over 100,000 gallons.. Bills are generated monthly. west jordan’s fy 2026 budget states that all customers are charged a base charge plus usage rate on a monthly basis, and the city offers an equal-payment plan after 12 months of billing history., and a typical residential cost reference is Approximately $74 per month for a single-family 5/8-inch account using 5,000 gallons, before garbage, stormwater, and streetlight charges. The estimate is approximately $33.79 for water ($21.64 base plus $2.43 per 1,000 gallons) and $40.08 for sewer ($27.33 fixed plus $2.55 per 1,000 gallons) under the FY 2026 schedules.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

West Jordan sewer billing uses a fixed monthly charge plus a volume charge. For single-family residential customers, the FY 2026 schedule lists a $25.97 treatment-facility cost recovery fee and a $1.36 city base rate, totaling $27.33 fixed per month, plus $2.55 per 1,000 gallons. The city recalculates the sewer volume basis each October using the account holder’s average water use during the previous November through January, so winter averaging can affect the billed volume rate or amount.

Meter and infrastructure notes

West Jordan uses an Advanced Metering Infrastructure system with ultrasonic meters. The city’s water-conservation plan says each connection transmits usage data daily to a central tower; the MY Water Advisor application lets customers monitor daily use, set high-use alarms, and receive leak alerts. The city describes the ultrasonic meters as having no moving parts and approximately 98% accuracy.