Provider-specific review
What the public record says about a leak adjustment
The City provides a leak-adjustment form for account adjustments; the reviewed page does not expose the complete formula, repair-proof requirement, deadline, cap, or frequency.
Stop the loss
Shut off the failing fixture or supply and arrange a qualified repair.
Keep proof
Save dated invoices, parts receipts, photographs, and meter readings.
Request review
Submit the request promptly and keep paying any undisputed amount.