Payment channels

Pay City of Bothell Water and Sewer Utilities

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as MUNIS Online; the official City portal supports utility account access and payment.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

425-806-6881 for Utility Billing questions; the reviewed City pages do not expose a separate automated payment IVR.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified Bothell text-to-pay keyword or opt-in process was exposed.

Mail-in address

City of Bothell Utility Billing, Bothell, WA 98011; the reviewed pages do not expose a current lockbox address.

Counters, drop boxes, and office hours

Bothell City Hall, Bothell, WA 98011. The City accepts mail, drop-off, in-person, and telephone payment; the reviewed pages do not expose complete current counter hours or a drop-box address.

Accepted digital instruments

What you can use online

MUNIS Online accepts American Express, Discover, Mastercard, Visa, and eChecks. Bank bill pay is also available, but payment may take up to seven days to reach the City.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No current Bothell online processing fee was exposed in the reviewed City pages.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Bothell Water and Sewer Utilities and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →