Municipal Department
City of Richland Utility Billing - Water Utility
Serving Richland and City of Richland utility-service areas
Population served
106,499
State system code
FIPS 53
Billing frequency
Monthly. Richland combines water, sewer, electric, solid waste, stormwater, street utility and medical/ambulance service charges on one monthly bill.
Provider briefing
How this utility’s billing works
City of Richland Utility Billing - Water Utility operates as a municipal department serving Richland and City of Richland utility-service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Daily/monthly meter-size base charge plus metered consumption per 100 cubic feet. The current rate page lists a $24.55 monthly base for a meter 1 inch or smaller and $0.85 per 100 cubic feet; residential single-meter properties are billed the base per living unit plus consumption. Wastewater and stormwater are separate fixed charges.. Bills are generated monthly. richland combines water, sewer, electric, solid waste, stormwater, street utility and medical/ambulance service charges on one monthly bill., and a typical residential cost reference is Approximately $62 per month for water, sewer and stormwater at 6,000 gallons (about 802 cubic feet): water about $31.37, July 1, 2026 residential sewer about $26.76 using the $0.8921 daily charge over 30 days, and stormwater $3.85. The complete Richland bill is higher because it also includes refuse, recycling, street, electric and medical/ambulance utility lines.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Richland residential sewer is a fixed daily residential charge, billed monthly rather than calculated as a percentage of current water intake; the July 1, 2026 rate page lists $0.8921 per day. Residences and condominiums are billed the residential charge, while multifamily units with individual meters are charged per living unit. Stormwater is separately based on one equivalent residential unit per 3,000 square feet of impervious area.
Meter and infrastructure notes
Richland describes Advanced Metering Infrastructure as digital smart meters that communicate real-time energy and water usage, and MyAccount provides usage history and meter-service requests. The reviewed pages do not publish a universal route-read day or transmission interval; billing is monthly.
Emergency water support
Report a leak or water emergency
(509) 942-7670 Monday-Friday 7:00 a.m.-3:30 p.m.; (509) 545-2763 after hours for water emergencies.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Richland and City of Richland utility-service areas
City of Richland Utility Billing - Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.