Municipal Department
KENNEWICK CITY OF
Serving Kennewick
Population served
118164 people (EPA SDWIS 2026Q2 active CWS estimate for WA5338100)
State system code
FIPS 53
Billing frequency
Every other month, approximately a 60-day cycle. The billing date is determined by physical address and cannot be changed.
Provider briefing
How this utility’s billing works
KENNEWICK CITY OF operates as a municipal department serving Kennewick. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed residential service fee plus metered consumption per 100 cubic feet, with inside- and outside-city rates. The 2026 master schedule lists residential water use at $1.932 per 100 cubic feet inside city and $4.254 outside, and a $16.975 monthly service fee inside or $37.365 outside for qualifying 3/4- and 1-inch residential meters. A 100-cubic-foot unit is approximately 748 gallons.. Bills are generated every other month, approximately a 60-day cycle. the billing date is determined by physical address and cannot be changed., and a typical residential cost reference is Approx. $67.77/month before stormwater, ambulance, and other account fees for an inside-city standard residential account using 5,000 gallons/month: water base $16.975 plus 6.684 CCF × $1.932 ≈ $29.89, plus residential sewer $37.895/month. The City bills every two months, so the comparable water/sewer statement is approximately $135.54 before other fees and taxes.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is a flat monthly rate: the 2026 master schedule lists $37.895 inside city limits and $56.84 outside. Commercial sewer adds a base fee per unit plus a consumption charge per 100 cubic feet, with a minimum no less than the residential rate; multifamily maximum billing is based on the residential rate multiplied by dwelling units.
Meter and infrastructure notes
Kennewick uses AMI infrastructure with online leak notifications and consumption data; the City states it reads meters and bills on an approximately 60-day cycle. The leak policy uses AMI consumption to calculate routine and excessive use.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed current Kennewick utility pages publish Customer Service at (509) 585-4266 for billing and account assistance but do not identify a separate 24/7 water-emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Kennewick
KENNEWICK CITY OF is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.