Independent U.S. water utility directory · 2026 edition
Water LedgerU.S. utility directorySearch directory
← Back to Washington utilities

Municipal Department

LACEY WATER DEPARTMENT

Serving Lacey

Population served

105178 people (EPA SDWIS 2026Q2 active CWS estimate for WA5343500)

State system code

FIPS 53

Billing frequency

Monthly. The official 2026 rate schedule is titled City of Lacey Utilities 2026 Monthly Rates, and the water ordinance describes a monthly base charge plus consumption measured during the monthly period.

Provider briefing

How this utility’s billing works

LACEY WATER DEPARTMENT operates as a municipal department serving Lacey. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers with a monthly base charge, consumption priced per 100 cubic feet, separate in-city and out-of-city pricing, and tier caps for the first three blocks. For 2026 in-city single-family residential accounts, the base is $23.83, then $1.9829 per 100 cubic feet for 1 to 600 cubic feet, $4.6547 per 100 cubic feet for 601 to 1,200 cubic feet, $5.9490 per 100 cubic feet for 1,201 to 2,400 cubic feet, and $7.9438 per 100 cubic feet above 2,400 cubic feet. Out-of-city accounts have a $28.59 base and higher tier rates.. Bills are generated monthly. the official 2026 rate schedule is titled city of lacey utilities 2026 monthly rates, and the water ordinance describes a monthly base charge plus consumption measured during the monthly period., and a typical residential cost reference is For a standard in-city single-family residence using approximately 5,000 to 7,000 gallons, the 2026 water component is approximately $38.92 to $51.36 before sewer, stormwater, and taxes, using 748 gallons per 100 cubic feet and the published tier schedule. Adding the published residential local sewer charge of $36.27, LOTT wastewater charge of $48.95, and in-city stormwater charge of $15.46 produces an indicative combined monthly bill of approximately $139.60 to $152.04 before account-specific taxes or other charges. The City budget describes the 2026 rate change as approximately $2.01 per month for water at 700 cubic feet, $3.15 for sewer, and $0.67 for stormwater.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

For a standard residential account, the 2026 schedule lists fixed monthly wastewater components rather than a published residential winter-average formula: local sewer is $36.27 and LOTT is $48.95, for a combined residential wastewater amount of $85.22. The bill codes identify WR for Lacey water, WW for gravity sewer, SP for STEP sewer, and GR for grinder service; properties without those sewer codes may be on septic. The City has separately described a 50% discount line for qualifying wastewater charges, and commercial leak review may receive a sewer credit when documented leaked water did not enter the sanitary sewer.

Meter and infrastructure notes

The City identifies meter reading as a Water Utility financial-service function and bills residential water monthly by 100-cubic-foot consumption. The public 2026 customer material does not identify whether meters use AMI, AMR, radio endpoints, or manual reads, and it does not publish a universal read-day calendar. Customers with excessive bills can request a meter reread and leak or plumbing inspection; if a meter is found to be more than 3% inaccurate in the City’s favor, the system-plan policy describes correction and credit for the prior three readings.

Emergency water support

Report a leak or water emergency

Business hours: 360-491-5644 for water main breaks, sewer backups, street flooding, and related utility emergencies. After hours, nights, and weekends: 360-704-2740. The City says wastewater technicians are available 24 hours a day, 365 days a year for sewer emergencies.

Reading this profile

A practical reference for Lacey

LACEY WATER DEPARTMENT is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.

Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.

If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.