Municipal Department
OLYMPIA CITY OF
Serving OLYMPIA
Population served
126966 people (EPA SDWIS 2026Q2 active CWS estimate for WA5363450)
State system code
FIPS 53
Billing frequency
Bi-monthly; City utility materials describe a typical bi-monthly single-family bill combining drinking water, wastewater, storm/surface water, LOTT treatment, and Waste ReSources charges.
Provider briefing
How this utility’s billing works
OLYMPIA CITY OF operates as a municipal department serving OLYMPIA. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Enterprise-utility rate schedule with metered drinking-water charges, wastewater charges tied to use, flat or property-based storm/surface-water charges, LOTT treatment charges, and solid-waste service charges. City Council reviews utility rates annually; the combined bill can include several separate utility components rather than one water-only tier.. Bills are generated bi-monthly; city utility materials describe a typical bi-monthly single-family bill combining drinking water, wastewater, storm/surface water, lott treatment, and waste resources charges., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a current 2026 water-only estimate. An official City utility explainer for 2023 showed a typical bi-monthly all-utility single-family bill of $297.28 at 160 gallons per day, or about $148.64 per month, including water, wastewater, storm/surface water, LOTT, and Waste ReSources rather than only drinking water.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Olympia combines drinking water and wastewater on the utility statement, while the wastewater charge is a separate enterprise rate reviewed annually. The current official pages reviewed do not expose a complete 2026 sewer averaging formula; customers should use the rate schedule and the water-use period printed on the bill. The City’s public utility materials distinguish wastewater treatment through the LOTT Clean Water Alliance from the City’s collection and billing components.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Current official Olympia billing materials reviewed do not identify AMI/AMR versus manual meter reading or publish a fixed reading-day schedule. The statement’s usage period and account history are the authoritative customer-facing records.
Emergency water support
Report a leak or water emergency
(360) 753-8333 for City Public Works water-service emergencies and urgent infrastructure problems; call Utility Billing at (360) 753-8340 for account and payment questions during business hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for OLYMPIA
OLYMPIA CITY OF is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.