Payment channels

Pay Snohomish County Public Utility District No. 1 - Water Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as MySnoPUD; the PUD does not identify a separate payment-gateway vendor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-888-909-4628, 24-hour toll-free payment line. Customer service is 425-783-1000.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Sign in to MySnoPUD, open Alerts, and under Billing select new-bill, due-date, payment-applied and past-due reminders for text, email or both. SnoPUD's terms identify Twilio as the text-message provider. The alerts are payment/status notifications rather than a published text keyword-to-pay flow; payments are completed through MySnoPUD, phone or approved payment locations.

Mail-in address

Snohomish PUD, P.O. Box 1100, Everett, WA 98206-1100. Include the payment slip/account number and use check, money order or cashier's check as directed.

Counters, drop boxes, and office hours

SnoPUD payment locations include PUD community offices in Everett, Lynnwood, Monroe and Arlington and participating local retail pay stations; the official payment-options page provides the location map. Water Operations Center, 3301 Old Hartford Road, Lake Stevens, WA 98258, handles water-service and fill-station matters. The reviewed pages do not publish one universal counter schedule for every payment location.

Accepted digital instruments

What you can use online

MySnoPUD accepts checking or savings bank accounts and Visa/Mastercard credit or debit cards; prepaid cards are not accepted. One-time payments and AutoPay are available. The reviewed pages do not verify Apple Pay, Google Pay or AmEx.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed current SnoPUD water-payment pages do not publish a separate 2026 online card/e-check convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Snohomish County Public Utility District No. 1 - Water Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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