City of Scottsdale Water

Provider briefing

How this utility’s billing works

City of Scottsdale Water operates as a municipal department serving Scottsdale. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Tiered increasing-block water rates: monthly base charge by meter size plus a quantity charge that increases as consumption rises. Scottsdale also uses drought-conscious conservation pricing and separate sewer base and volumetric components; the FY 2026/27 proposed rate report identifies current and proposed base fees and class-specific rates effective July 1, 2026.. Bills are generated monthly. water and sewer base and volumetric charges are calculated monthly, while the sewer winter average is recalculated annually in july., and a typical residential cost reference is For a standard 5/8-inch or 3/4-inch meter, the current base fee is $8.20 monthly and the single-family residential water quantity rate shown in the 2026 rate report is $3.15 per 1,000 gallons before the applicable tier schedule. A 5,000-7,000 gallon household therefore has a water subtotal beginning around $23.95-$30.25 before higher-tier treatment, sewer, and tax; the exact total requires the current residential rate table and sewer winter average.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Sewer includes a monthly meter-size base fee plus a volumetric charge. Scottsdale does not meter wastewater directly; it bills 90% of the customer's average water consumption billed in December, January, and February, applies that value annually in July, and keeps it through June. An approved adjustment may alter the annual sewer volume after an abnormal leak or pool fill.

Meter and infrastructure notes

Scottsdale uses Advanced Metering Infrastructure to collect daily water-use data. Eligible single-family or irrigation accounts with hourly AMI meters can receive a leak notification when use reaches 8 gallons or more per hour for 72 consecutive hours; other accounts may receive monthly data until AMI rollout or account eligibility changes. WaterSmart displays usage graphics, downloadable readings, alerts, and conservation tools.