Alternative channels
Mail, text, and in-person payment instructions
Pay by text
The current California American Water billing page does not publish a local text-to-pay keyword, but MyWater supports account alerts and the company can text a bill barcode for authorized in-person payment. Customers should enroll in MyWater alerts and review current SMS terms before use.
Mail-in address
California American Water, P.O. Box 7150, Pasadena, CA 91109-7150. Mail the payment with the stub; the company requests no cash, staples or paper clips.
Counters, drop boxes, and office hours
California American Water allows barcode bill payment at authorized retail payment locations; the customer must bring the bill or know the amount and account barcode. The current page does not publish a single Coronado counter address or universal hours; customers should use the location finder or call 1-888-237-1333 Monday-Friday 7:00 a.m.-7:00 p.m.