City of La Habra Water Billing / Water-Sewer Division

Provider briefing

How this utility’s billing works

City of La Habra Water Billing / Water-Sewer Division operates as a municipal department serving City of La Habra, Orange County; PWS CA3010018. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Monthly readiness-to-serve fixed charge by meter size plus increasing residential usage tiers billed in CCF (100 cubic feet). The adopted FY 2026–27 schedule lists a 5/8-inch fixed charge of $22.21 per month; 3/4-inch $31.10; 1-inch $48.88. Residential commodity tiers are 0–8 CCF at $3.03/CCF, 9–16 CCF at $5.42/CCF, and above 16 CCF at $7.98/CCF. Multifamily, commercial, municipal, irrigation, and private-fire-line classes use separate uniform rates. The schedule’s adjustment mechanism incorporates purchased Metropolitan Water District/MWDOC and California Domestic costs, groundwater production, CPI, and other utility costs, with changes reported to the City Council.. Bills are generated monthly. the residential discontinuation policy states that water service charges are payable once each month and that bills are due 19 days after the city mails or emails them. any bill unpaid within that period is delinquent. the adopted fee schedule separately applies the late-payment charge to utility service charges not paid within 20 days following billing, so customers should follow the due date printed on the statement and treat the 19/20-day wording as a one-day administrative distinction., and a typical residential cost reference is For a typical 5/8-inch residential meter using 5,000–7,000 gallons per month (approximately 6.68–9.36 CCF), the $22.21 fixed charge plus $3.03/CCF produces about $42.45 at 5,000 gallons. At 7,000 gallons, the first 8 CCF cost $24.24 and the remaining approximately 1.36 CCF cost $7.37 at the second tier, for water of about $53.82. Adding the FY 2025–26 published single-family sewer charge of $6.04 plus $0.58/CCF gives an estimated combined water-and-sewer monthly equivalent of approximately $52.36–$65.29, before refuse and other account charges. The adopted schedule also displays a next-year sewer column of $6.35 plus $0.61/CCF; the billing statement’s effective date controls.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

La Habra sewer billing combines a fixed readiness-to-serve charge per dwelling unit with a variable wastewater-related CCF charge. The adopted schedule lists single-family residential sewer at $6.04 per month plus $0.58/CCF in the FY 2025–26 column, with the next displayed calendar-year column at $6.35 plus $0.61/CCF. Multifamily is $5.28 plus $0.70/CCF in the first column; non-residential is subject to its own minimum and $1.49/CCF variable charge. Sewer-only residential units that do not receive City water pay a separate flat $16.67 charge in the first displayed column. The reviewed materials do not publish a winter-average formula; the variable charge is tied to the billed water-use CCF schedule.

Meter and infrastructure notes

The reviewed current La Habra materials do not identify an AMI/AMR vendor, wireless transmission frequency, or universal route-reading calendar. The City’s public meter guide describes a conventional register and sweep-hand/low-flow indicator, with the meter generally located between the sidewalk and curb under a concrete cover; one complete sweep revolution represents one cubic foot. The billing policy establishes monthly billing, but it does not state a single physical reading day or guarantee remote hourly usage data. Treat the system as monthly customer-meter billing with technology details unverified unless the City confirms a specific installation.