Municipal Department
City of Oxnard Water Division / Utility Billing Division
Serving City of Oxnard, Ventura County
Population served
More than 200,000 residents and approximately 43,000 water service connections, including residential, commercial, industrial, institutional, agricultural, and recycled-water customers
State system code
FIPS 06
Billing frequency
Monthly. Oxnard's water code establishes monthly water usage rates and monthly fixed meter charges, and the utility account combines water, wastewater, and refuse charges on the City utility bill.
Provider briefing
How this utility’s billing works
City of Oxnard Water Division / Utility Billing Division operates as a municipal department serving City of Oxnard, Ventura County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed meter charge plus increasing-block residential volumetric tiers measured in HCF, with additional classes for multifamily, commercial, industrial, irrigation, recycled, and oceanview/agricultural use. Effective July 1, 2026, a single-family account is charged $5.35/HCF for 0–9 HCF, $5.54/HCF for more than 9 through 15 HCF, and $5.86/HCF above 15 HCF, plus the meter-size fixed charge. A $0.10/HCF wholesale pass-through is also identified for July 2026, and drought-stage rules can multiply excess-use rates when a shortage condition is declared.. Bills are generated monthly. oxnard's water code establishes monthly water usage rates and monthly fixed meter charges, and the utility account combines water, wastewater, and refuse charges on the city utility bill., and a typical residential cost reference is For a 5/8- or 3/4-inch single-family meter, using 5,000 gallons (about 6.684 HCF) in a July 2026 month produces an approximate water-only charge of $63.93: $27.50 fixed meter fee, about $35.76 tier-one usage, and about $0.67 in the stated $0.10/HCF pass-through. At 7,000 gallons (about 9.358 HCF), the water-only benchmark is approximately $78.57 after applying the first and second tiers and the pass-through. The complete combined Oxnard utility bill is higher and cannot be reduced to one water-only number because wastewater and refuse charges are separate service components and wastewater rates depend on the City's sewer schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Oxnard bills residential wastewater monthly with the water account. The City code describes residential wastewater as a percentage-return calculation based on metered water consumption—single-family residential use is modeled at an 80% wastewater return—and authorizes review and adjustment using average water consumption over a reasonable period. Wastewater charges use class-specific HCF tiers and may differ for multifamily, commercial, industrial, laundromat, formula, and non-formula users; a current account's bill and sewer schedule control the exact 2026 amount. Irrigation or water that does not return to the sewer may require a review rather than a simple one-to-one water-volume tie-in.
Meter and infrastructure notes
Oxnard began replacing its meters with Advanced Metering Infrastructure in 2022 and reports the project completed with almost 42,000 residential and commercial meters installed. AMI automatically communicates real-time consumption to Oxnard Water, and customers can link the meter to the EyeOnWater dashboard for usage history and leak notifications. Billing is monthly under the City rate code; the public materials do not identify a single vendor or promise a fixed hourly customer-data interval.
Emergency water support
Report a leak or water emergency
(805) 207-0603 for water emergencies 24 hours a day, 365 days a year, including main breaks, meter leaks, hit hydrants, pressure problems, and uncontrolled water flow. During regular business hours, non-billing water-service issues can be reported at (805) 385-8136; billing issues use (805) 385-7816.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Oxnard, Ventura County
City of Oxnard Water Division / Utility Billing Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.