Municipal Department
City of Roseville Environmental Utilities – Water Division
Serving City of Roseville and City of Roseville Environmental Utilities service territory in Placer County; excludes customers billed by Placer County Water Agency or San Juan Water District
Population served
155,612 residents in the active California Drinking Water Watch operating-period record for CWS CA3110008, with approximately 48,735 residential metered connections and 3,194 commercial metered connections. The system is surface-water-primary and is operated by the City of Roseville.
State system code
FIPS 06
Billing frequency
Monthly; Roseville’s utility bill combines municipal electric, water, wastewater, and refuse services, and the City’s assistance and delinquency materials use monthly invoices and billing cycles.
Provider briefing
How this utility’s billing works
City of Roseville Environmental Utilities – Water Division operates as a municipal department serving City of Roseville and City of Roseville Environmental Utilities service territory in Placer County; excludes customers billed by Placer County Water Agency or San Juan Water District. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed monthly base charge plus metered water consumption under the City’s water rate schedule. The City’s current rate page reports a typical FY 2026 single-family water bill of $55.99 and a proposed/current FY 2026–27 July 2026 water amount of approximately $58.24; individual charges vary with meter, usage, and service characteristics. Water is metered rather than a universal flat residential charge, and Roseville’s rate study allocates costs through account, flow-fixed, and flow-variable components.. Bills are generated monthly; roseville’s utility bill combines municipal electric, water, wastewater, and refuse services, and the city’s assistance and delinquency materials use monthly invoices and billing cycles., and a typical residential cost reference is The City’s current published benchmark is $55.99 per month for a typical FY 2025–26 single-family water customer and approximately $58.24 for the FY 2026–27 July 2026 rate scenario. The comparable wastewater benchmark is $55.13 and $57.34 respectively, producing approximately $111.12 combined water-and-wastewater under FY 2025–26 or $115.58 under the July 2026 scenario, before electric and waste services. The City’s typical usage assumption is 1,400 cubic feet per month, so a 5,000–7,000-gallon household may be below the published water benchmark depending on its fixed charge and actual consumption.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Roseville publishes wastewater as a separate monthly utility component with a flat residential wastewater rate in its typical-bill example: $55.13 in FY 2025–26 and approximately $57.34 in the FY 2026–27 July 2026 scenario. The published benchmark assumes a single-family customer and states that individual amounts can vary by service characteristics; the current public page does not describe a winter-average sewer calculation or a simple fixed percentage of potable-water intake. Customers should use the current rate breakdown and bill calculator for the property’s exact wastewater charge.
Meter and infrastructure notes
Roseville water service is metered, and the City’s rate study includes Advanced Metering Infrastructure as a water operating-cost component. The public customer pages do not publish one universal read day or AMI vendor, but the online account supports usage and bill access and the City provides water-efficiency and leak-repair programs. Customers needing the exact meter-read schedule or AMI status for a property should call 916-774-5750 or Customer Care at 916-774-5300.
Emergency water support
Report a leak or water emergency
916-774-5750 for water and wastewater emergencies, including water leaks, water-pressure problems, interruptions, water-quality concerns, sewer backups, and after-hours emergencies. Water-efficiency questions use 916-774-5761; billing and payment questions use 916-774-5300 or 800-767-3142.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Roseville and City of Roseville Environmental Utilities service territory in Placer County; excludes customers billed by Placer County Water Agency or San Juan Water District
City of Roseville Environmental Utilities – Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.