Public Water Authority
Highlands Ranch Water and Sanitation District
Serving Highlands Ranch
Population served
103,444
State system code
FIPS 08
Billing frequency
Bi-monthly; the district's billing page states owners are responsible for tenants' payments in full bi-monthly, and the residential service-availability fee is also quoted per bi-monthly billing.
Provider briefing
How this utility’s billing works
Highlands Ranch Water and Sanitation District operates as a public water authority serving Highlands Ranch. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water-budget-based increasing tiers with separate wintertime and summertime residential schedules, plus fixed service availability, wastewater, infrastructure, stormwater and streetlight components. Effective for billing periods beginning January 1, 2026, standard residential usage is $5.69 per 1,000 gallons through 100% of budget, $7.66 at 101-120%, and $11.63 for summertime usage above 120%; wintertime above 120% is $7.66. Board-declared drought Stage 1/Stage 2 schedules may apply.. Bills are generated bi-monthly; the district's billing page states owners are responsible for tenants' payments in full bi-monthly, and the residential service-availability fee is also quoted per bi-monthly billing., and a typical residential cost reference is The district's 2026 FAQ estimates a typical single-family annual bill of $1,386, or approximately $115.50 per month, while staying within the property's water budget. The amount includes the district's multiple fixed and usage charges and is a benchmark rather than a guaranteed 5,000-7,000 gallon bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential wastewater is $48.46 base plus $5.08 per 1,000 gallons of wintertime water use above 3,000 gallons. The wintertime usage is reevaluated each spring; new accounts start at the minimum until winter data can establish the next billing period's wastewater budget. Multi-family and commercial formulas differ.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Highlands Ranch publishes bi-monthly billing and water-budget calculations and provides a meter-reading guide, but the reviewed current pages do not identify residential AMI/AMR hardware, transmission frequency or route-reading schedule.
Emergency water support
Report a leak or water emergency
303-791-2185, the after-hours emergency number published in Highlands Ranch Water's current water-quality contact information. Customer Service is (303) 791-0430 during office hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Highlands Ranch
Highlands Ranch Water and Sanitation District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.