Municipal Department
City of Auburndale Public Utilities
Serving Auburndale and surrounding City utility service area
Population served
35,239 people (EPA SDWA queue estimate for FL6530090)
State system code
FIPS 12
Billing frequency
Monthly utility billing.
Provider briefing
How this utility’s billing works
City of Auburndale Public Utilities operates as a municipal department serving Auburndale and surrounding City utility service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block residential water rates. Effective October 1, 2025, inside-city residential service has an $8.90 base charge plus $1.15 per 1,000 gallons for 0-4,000, $2.29 for 4,001-10,000, $3.82 for 10,001-20,000, and $5.35 above 20,000; outside-city rates are higher.. Bills are generated monthly utility billing., and a typical residential cost reference is Approximately $60.05 per month for an inside-city home using 6,000 gallons: $8.90 base, $4.60 for the first 4,000 gallons, $4.58 for the next 2,000, and the $41.97 inside-city flat sewer rate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is a flat monthly charge rather than a water-usage percentage: $41.97 inside city and $56.65 outside city under the published October 1, 2025 schedule.
Meter and infrastructure notes
Monthly usage billing is based on the customer meter; the reviewed City pages do not identify AMR/AMI technology or the exact read date.
Emergency water support
Report a leak or water emergency
863-401-2240 for after-hours dispatch; routine utility billing and water-service questions are 863-965-5500.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Auburndale and surrounding City utility service area
City of Auburndale Public Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.