Municipal Department
City of Daytona Beach Utilities – Water and Wastewater
Serving City of Daytona Beach
Population served
Approximately 75,000 city residents are in Daytona Beach's municipal service area; the City operates water and wastewater utility billing for residential, multifamily, and commercial accounts within the City system.
State system code
FIPS 12
Billing frequency
Monthly cycle billing. The City reads water meters and bills customers monthly; if a read cannot be obtained, the bill may be estimated and reconciled when an actual read becomes available.
Provider briefing
How this utility’s billing works
City of Daytona Beach Utilities – Water and Wastewater operates as a municipal department serving City of Daytona Beach. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered monthly base fee plus increasing block water-consumption tiers, with rates varying by customer class and meter/service size. The City's current Utility Billing page links a Water & Sewer Rates 25/26 schedule. The indexed official schedule text shows a single-family residential base fee of $9.07 and water consumption tiers of $5.17 per 1,000 gallons for 0–7,000 gallons, $6.47 for 7,001–14,000, and $8.06 above 14,000; the live 25/26 PDF should be treated as controlling if the City has updated those amounts. Wastewater, reuse, stormwater, and other charges are separately scheduled.. Bills are generated monthly cycle billing. the city reads water meters and bills customers monthly; if a read cannot be obtained, the bill may be estimated and reconciled when an actual read becomes available., and a typical residential cost reference is Using the indexed City residential schedule as a transparent benchmark, a single-family account using 5,000 gallons has a water-only charge of approximately $34.92 before wastewater, stormwater, taxes, and other fees: $9.07 base plus five 1,000-gallon units at $5.17. The City links a current 2025/26 water-and-sewer rate PDF, but its browser-readable page does not expose the complete wastewater table; therefore a falsely precise FY2026 combined total is not supplied.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed as a separate metered service under the City's Water and Sewer Rates schedule and is not simply represented by the water charge. Daytona Beach Code allows a sewer-only abatement once every 12 months when a qualifying leak's water did not enter the sanitary sewer; the adjustment applies to the overcharged sewer component only. The current customer pages do not publish a universal winter-average or flat-percentage formula, so customers must use the City's current rate schedule and adjustment review.
Meter and infrastructure notes
All water meters are read on monthly cycle billing. If a read cannot be obtained, Daytona Beach estimates the bill and later performs a true-up when an actual read is available. The City's public materials also provide a manual meter-reading/leak-check procedure; they do not identify a universal AMI vendor or hourly transmission interval. The City has a separate smart-meter project reference, but current customer billing guidance still describes monthly reads and estimation fallback.
Emergency water support
Report a leak or water emergency
(386) 671-8815, the Utilities Department's published 24/7 emergency telephone number. Billing matters and payment-related service interruptions use (386) 671-8100.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Daytona Beach
City of Daytona Beach Utilities – Water and Wastewater is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.