City of Deltona Water and Wastewater Utility

Provider briefing

How this utility’s billing works

City of Deltona Water and Wastewater Utility operates as a municipal department serving Deltona and the City's water, wastewater, reclaimed-water, and irrigation service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block rates by 1,000 gallons, plus meter-size base charges and separate sewer, reclaimed-water, irrigation, and stormwater components. The FY26 master fee schedule uses a February 1, 2026 effective date and lists inside-city residential water blocks of 0-5,000 gallons, 5,001-10,000, 10,001-20,000, and over 20,000 gallons; the adopted water and wastewater user-rate adjustment is 1.60%.. Bills are generated monthly. deltona states that actual usage is billed monthly from the prior and present meter reads; the online bill faq says the bill is due 20 days after the bill date, with prior unpaid balances due immediately., and a typical residential cost reference is For an inside-city 5/8-inch account using 6,000 gallons, the FY26 water portion alone is approximately $18.64 base plus $2.57 per 1,000 gallons for the first 5,000 and $5.19 for the next 1,000, or $36.68 before sewer, reclaimed/irrigation, stormwater, taxes, and other charges. A complete current combined total requires the account's service components and the applicable FY26 wastewater schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Deltona bills wastewater as a separate base-and-usage component on the same monthly utility account. The City's published rate structure uses the customer's metered water/service volume and a distinct wastewater usage schedule; the first 2,000 gallons are included in the base facility charge in the prior posted residential schedule, with higher usage bands charged separately. Customers must use the FY26 adopted schedule for the exact current wastewater amount.

Meter and infrastructure notes

Deltona bills from prior and present meter reads on a monthly cycle. The reviewed City materials provide meter-reading and leak-detection guidance but do not clearly identify a universal AMI/AMR technology, remote-transmission cadence, or fixed route schedule.