Municipal Department
City of St. Petersburg Utility Accounts – Water, Wastewater and Reclaimed Water
Serving St. Petersburg and City-served portions of Pinellas County
Population served
The City water utility primarily serves St. Petersburg’s approximately 260,000 residents and associated residential, commercial, reclaimed-water, and wholesale accounts; a current water-only account total is not stated on the public billing pages. City code also provides for a 25% outside-city surcharge on applicable water/wastewater charges.
State system code
FIPS 12
Billing frequency
Monthly water-use billing under the City Code. The City charges monthly base and volume rates for potable water, wastewater, reclaimed water, and stormwater-related utility services.
Provider briefing
How this utility’s billing works
City of St. Petersburg Utility Accounts – Water, Wastewater and Reclaimed Water operates as a municipal department serving St. Petersburg and City-served portions of Pinellas County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as FY2026 potable water uses a meter-size base charge plus Tampa Bay Water cost recovery and an inverted/increasing block volume rate. For a 5/8- or 3/4-inch meter, the current code lists an $11.00 base charge, a Tampa Bay Water component of $2.64 per 1,000 gallons, and single-family blocks of $4.19 per 1,000 gallons for the first 3,500 gallons and $6.48 for the next 3,500, with additional tier rules for higher consumption. Outside-city charges may carry a 25% surcharge, and irrigation/reclaimed-water accounts use separate schedules.. Bills are generated monthly water-use billing under the city code. the city charges monthly base and volume rates for potable water, wastewater, reclaimed water, and stormwater-related utility services., and a typical residential cost reference is The City’s FY2026 financial presentation gives a representative low-usage 2,000-gallon monthly bill of $24.89 potable water and $50.31 wastewater before stormwater, sanitation, and other bill components. A 5,000-gallon household will be higher because the first 3,500 gallons use the lower inverted block and the next 1,500 move into the $6.48 block; the current public comparison does not publish one exact combined 5,000-gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
St. Petersburg bills wastewater as a separate monthly utility component with its own base and volume charges; the City’s FY2026 example lists $50.31 wastewater for a low-usage 2,000-gallon residential bill. Reclaimed-water and irrigation-only accounts are separately charged and do not receive the same wastewater treatment as potable-water consumption. Leak adjustments can reduce water charges for qualifying involuntary use and may also address associated wastewater under the City’s account-adjustment rules.
Meter and infrastructure notes
The City bills and reads water service monthly. Public customer guidance uses the meter dial/flow indicator for leak checks and the current code does not identify a universal AMI vendor or hourly transmission schedule. Customers can request a meter reread for $24.28; inaccessible-meter reinspection is $60.69, and the City’s water modernization materials should be checked for future smart-meter deployment.
Emergency water support
Report a leak or water emergency
The City’s public Utility Accounts contact is (727) 893-7341 for account/service assistance; customers should use the City’s 24-hour public-works/customer-service emergency channel for water-main breaks, sanitary sewer problems, or urgent distribution failures. The current page set does not identify a separate water-only 24/7 telephone line.
Official starting point
Choose the right next step
Reading this profile
A practical reference for St. Petersburg and City-served portions of Pinellas County
City of St. Petersburg Utility Accounts – Water, Wastewater and Reclaimed Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.