City of Tallahassee Utilities – Water and Wastewater

Provider briefing

How this utility’s billing works

City of Tallahassee Utilities – Water and Wastewater operates as a municipal department serving City of Tallahassee and adjacent urban areas served by City Utilities, including the City water/sewer service area in Leon County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block water rates plus a minimum charge and a separate sewer customer/usage charge. For a 5/8-inch meter, the $17.18 monthly minimum includes a $10.81 customer charge and 2,500 gallons; water usage is $0.25484 per 100 gallons for the first 5,000 gallons, $0.35054 per 100 gallons for the next 10,000, and $0.44068 per 100 gallons above 15,000. Outside the City, a 50% water/sewer surcharge applies. Sewer is $25.26 per month plus $0.80792 per 100 gallons, subject to a winter-established residential maximum.. Bills are generated monthly utility billing. the city's bill explanation and rate pages describe monthly water, sewer, stormwater, and other utility charges; due dates are printed on the combined utility bill., and a typical residential cost reference is At 5,000 gallons for a 5/8-inch in-City residential meter, the water charge is approximately $23.55: the $17.18 minimum includes 2,500 gallons, and the remaining 2,500 gallons cost about $6.37 at the first tier. Sewer at 5,000 gallons is approximately $40.40 ($25.26 customer charge plus $15.14 usage), for a combined water/sewer estimate of about $65.95 per month before stormwater, refuse, taxes, or other account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Sewer cannot be separately metered for ordinary residential billing, so the City uses monthly metered water consumption at $0.80792 per 100 gallons plus the $25.26 monthly sewer customer charge, up to a maximum. Each April, Tallahassee calculates the next 12-month residential maximum from the highest water consumption on the four winter bills dated December, January, February, and March. Water used during the winter can therefore lower the sewer ceiling for the following year; a 50% outside-City surcharge applies where applicable.

Meter and infrastructure notes

The City bills monthly and its customer bill shows up to 13 months of metered-service history. Tallahassee publishes information about reading smart meters and automated account/payment services, but the current public water pages do not specify a universal AMI vendor, radio interval, or hourly transmission schedule; exact read dates depend on the monthly account cycle.