Municipal Department
City of Winter Park Utility Billing Division - Water and Wastewater Utilities
Serving Winter Park, Orange County, Florida
Population served
82,984 people
State system code
FIPS 12
Billing frequency
Monthly utility billing; the city's sample bill describes monthly water and sewer usage charges.
Provider briefing
How this utility’s billing works
City of Winter Park Utility Billing Division - Water and Wastewater Utilities operates as a municipal department serving Winter Park, Orange County, Florida. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block water and sewer rates. Effective October 1, 2025 inside city limits, residential water blocks are $1.53, $2.28, $3.26, $4.36, $5.59, and $8.12 per 1,000 gallons; sewer is $6.03 per 1,000 gallons plus base ERM and additional-unit charges.. Bills are generated monthly utility billing; the city's sample bill describes monthly water and sewer usage charges., and a typical residential cost reference is About $83.03 for 7,000 gallons inside city limits using a $10.94 water base, $1.53 first-block water plus $2.28 for the next 1,000, and sewer $12.93 base plus $6.03 per 1,000 gallons; exact tier boundaries and utility-tax treatment follow the current city bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed on metered consumption at $6.03 per 1,000 gallons inside city limits, plus a $12.93 base ERM charge and $6.96 additional-unit charge when applicable. Outside-city sewer rates are higher; the reviewed sources do not state a winter average.
Meter and infrastructure notes
Winter Park bills monthly metered water usage, but the reviewed sources do not identify a universal AMI/AMR platform or fixed transmission cadence.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed billing pages did not identify a dedicated 24/7 water emergency line.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Winter Park, Orange County, Florida
City of Winter Park Utility Billing Division - Water and Wastewater Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.