Orange County Utilities – Water, Wastewater & Reclaimed Water

Provider briefing

How this utility’s billing works

Orange County Utilities – Water, Wastewater & Reclaimed Water operates as a public water authority serving Unincorporated Orange County and other Orange County Utilities water-service areas in Central Florida. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as FY2026 residential water uses a meter fixed charge plus increasing block volume rates, with a separate cross-connection-control fee where applicable. Effective October 1, 2025 for a 5/8-by-3/4-inch meter, the water fixed charge is $9.03, volume is $1.43 per 1,000 gallons for 0–3,000 gallons, $1.98 for 4,000–10,000, $3.94 for 11,000–20,000, $7.87 for 21,000–30,000, and $15.70 above 30,000. Residential wastewater is $19.33 fixed plus $4.39 per 1,000 gallons, with a 14,000-gallon single-family/mobile-home maximum; a $3 monthly cross-connection fee and public-service tax may apply.. Bills are generated monthly, with bills generated every 28–35 days. first bills normally mail four to six weeks after the service start date, and online customers can view up to 12 months of statements., and a typical residential cost reference is For a 5/8-by-3/4-inch residential account using 5,000 gallons in FY2026, the base water calculation is $9.03 fixed + $4.29 for the first 3,000 gallons + $3.96 for the next 2,000, or $17.28; wastewater is $19.33 fixed + $21.95 volume, or $41.28. The combined estimate is approximately $58.56 before the $3 cross-connection fee where applicable and before Florida public-service tax. A bill with cross-connection control would be about $61.56 before tax.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Orange County wastewater uses a $19.33 fixed monthly charge for a common 5/8-by-3/4-inch meter plus $4.39 per 1,000 gallons for residential water consumption, with a single-family/mobile-home maximum of 14,000 gallons and a multifamily 2–4-unit maximum of 25,000 gallons. The County encourages a separate irrigation meter because water used on a lawn then avoids the higher wastewater charge. Reclaimed-water and commercial wastewater schedules differ and are published separately.

Meter and infrastructure notes

Orange County Utilities reads water meters every 28–35 days and reports more than 2.76 million water meter readings in its annual county review. The public online platform provides consumption history and customer notification preferences, while the County’s conservation programs offer smart irrigation timers and remote management. Current customer pages do not identify a universal AMI vendor or promise hourly water-meter transmission for every account.