Private Investor-Owned Utility
IL AMERICAN-EAST ST LOUIS
Serving GODFREY
Population served
131368 people (EPA SDWIS 2026Q2 active CWS estimate for IL1635040)
State system code
FIPS 17
Billing frequency
Monthly; current Illinois American Water bill examples and MyWater instructions describe monthly billing and autopay.
Provider briefing
How this utility’s billing works
IL AMERICAN-EAST ST LOUIS operates as a private investor-owned utility serving GODFREY. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as ICC-regulated fixed service charges plus metered consumption charges, with local district rates and possible Quality Infrastructure Program or other tariff surcharges. Illinois American Water converts usage to billing units; the published sample defines one unit as 100 gallons.. Bills are generated monthly; current illinois american water bill examples and mywater instructions describe monthly billing and autopay., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a statewide figure because East St. Louis-area charges depend on the local Illinois American Water district, meter size, wastewater service, taxes, and tariff surcharges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Illinois American Water bills water and wastewater service according to local ICC tariffs and service districts. The sample bill separates water service, wastewater service, fire protection, QIP/ICT/VBA surcharges, and taxes; it does not publish one universal winter-average sewer formula for all Illinois districts.
Meter and infrastructure notes
MyWater displays usage history and neighborhood comparisons, and the company provides usage and leak information through its account tools. The current Illinois pages do not identify a single AMI/AMR technology or universal meter-reading schedule for all districts.
Emergency water support
Report a leak or water emergency
1-800-422-2782, Illinois American Water customer service and 24/7 emergency line; routine non-emergency hours are Monday-Friday 7:00 a.m.-7:00 p.m.
Official starting point
Choose the right next step
Reading this profile
A practical reference for GODFREY
IL AMERICAN-EAST ST LOUIS is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.