Municipal Department
Hammond Water Works Department
Serving Hammond
Population served
78,384 people (EPA CWS estimate for Hammond Water Works Department)
State system code
FIPS 18
Billing frequency
Monthly; Hammond states that customers are billed monthly and that sanitary and refuse charges are also included in the utility billing ecosystem.
Provider briefing
How this utility’s billing works
Hammond Water Works Department operates as a municipal department serving Hammond. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform metered volumetric water rate plus a meter-size minimum charge. The published schedule lists a 5/8-inch or 3/4-inch monthly minimum of $2.96 and a general 2023 volumetric reference of $2.27 per 1,000 gallons; sanitary is separately charged at $8.40 base plus $2.31 per 1,000 gallons, and refuse is $26 per month per unit.. Bills are generated monthly; hammond states that customers are billed monthly and that sanitary and refuse charges are also included in the utility billing ecosystem., and a typical residential cost reference is Approximately $65.08 per month for 6,000 gallons when combining the published 5/8-inch water minimum and $2.27/1,000-gallon water reference ($16.58), residential sanitary ($8.40 + $13.86 = $22.26), and refuse ($26). The current page labels the water schedule by historical PSC rate year, so the estimate should be confirmed against the current bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Hammond Water Works separately bills sanitary charges through the monthly utility account. Residential sanitary is published as an $8.40 base plus $2.31 per 1,000 gallons; the reviewed materials do not state a winter average, sewer cap, or flat percentage tie-in. Refuse is a separate $26 monthly per-unit charge.
Meter and infrastructure notes
Hammond bills monthly from general metered service. The reviewed current pages publish meter-size minimums and volumetric charges but do not identify AMI/AMR deployment, remote transmission frequency, or a route-reading calendar; customers should use the online account history and contact Customer Service for reading questions.
Emergency water support
Report a leak or water emergency
219-853-6428 for water-main breaks and emergency distribution service Monday–Friday 8:30 a.m.–4:30 p.m.; after hours, weekends, and holidays Hammond directs customers to call 911.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Hammond
Hammond Water Works Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.