Municipal Department
City of Iowa City Revenue Division and Water Division
Serving City of Iowa City municipal water, sewer, solid-waste and stormwater utility service area
Population served
68,753 people (EPA SDWIS queue estimate for IA5225079)
State system code
FIPS 19
Billing frequency
Monthly, with four service zones receiving scheduled monthly bills. The 2026 bill schedule publishes zone-specific bill dates, due dates and 10% fee dates.
Provider briefing
How this utility’s billing works
City of Iowa City Revenue Division and Water Division operates as a municipal department serving City of Iowa City municipal water, sewer, solid-waste and stormwater utility service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered increasing-block water pricing effective July 1, 2026. A 5/8-inch residential meter has a $9.31 minimum monthly charge; the first 100 cubic feet is included in the minimum, 101-3,000 cubic feet is $4.34 per 100 cubic feet and usage above 3,001 cubic feet is $3.12 per 100 cubic feet. Sewer has a $9.17 minimum including the first 100 cubic feet, then $4.48 per additional 100 cubic feet.. Bills are generated monthly, with four service zones receiving scheduled monthly bills. the 2026 bill schedule publishes zone-specific bill dates, due dates and 10% fee dates., and a typical residential cost reference is At 5,000 gallons (approximately 668 cubic feet), 2026 water is about $9.31 plus 6.68 times $4.34, or $38.30; sewer is about $9.17 plus 6.68 times $4.48, or $39.09. Combined water and sewer are approximately $77.39 before solid waste, recycling, organics and the $5.50 single-family stormwater fee. At 7,000 gallons, the combined estimate is about $106.05 before those other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Iowa City calculates sewer from metered water volume: the first 100 cubic feet is covered by a $9.17 monthly minimum and additional use is $4.48 per 100 cubic feet. Separate BOD and suspended-solids surcharges apply to qualifying users. Single-purpose or irrigation meters can prevent seasonal lawn/pool water from entering the sewer calculation; portable meter use can result in sewer charges being deducted from the next bill.
Meter and infrastructure notes
The City reads routes using Neptune meter-reading software, with staff driving routes, validating reads and importing the file into MUNIS for billing. The reviewed procedure describes route collection rather than hourly AMI transmission; customers can request meter assistance at (319) 356-5160.
Emergency water support
Report a leak or water emergency
Water service and high-water concerns: Water Division (319) 356-5160. The City recommends calling for high bills, leaks and meter questions; the reviewed pages do not publish a separate 24-hour emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Iowa City municipal water, sewer, solid-waste and stormwater utility service area
City of Iowa City Revenue Division and Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.