St. Charles Parish Department of Waterworks

Provider briefing

How this utility’s billing works

St. Charles Parish Department of Waterworks operates as a public water authority serving St. Charles Parish Waterworks District 2. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing-block usage rates effective January 1, 2026: $4.00 monthly minimum, $4.65 per 1,000 gallons through 8,000, $6.73 from 8,001-10,000 and $8.55 above 10,000.. Bills are generated monthly; waterworks says all meters are read each month and the bill includes monthly minimums and usage., and a typical residential cost reference is The Parish publishes an average 5,400-gallon monthly residential bill of $28.52 water, $46.21 wastewater, $21.12 garbage and $1 safe-drinking-water fee, totaling $96.85 before any tax or account-specific adjustment.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Wastewater effective January 1, 2026 is $4.24 monthly minimum plus $9.97 per 1,000 gallons at 100% usage. Commercial accounts may be charged at 95%, second residential meters at 90% or eligible accounts at 80%; the FAQ says the sewer rate billed is 80% of the actual rate to allow for non-sewer usage in the ordinary residential structure.

Meter and infrastructure notes

All meters are read each month; readings are in gallons/hundreds of gallons and may be estimated only when repeated access or meter problems prevent a read. The reviewed materials do not identify AMI/AMR telemetry.