Municipal Department
Anne Arundel County Department of Public Works – Utilities
Serving Glen Burnie, Broadneck, and Anne Arundel County public-water service areas
Population served
290,606 people (EPA SDWIS PWS ID MD0020017; 2026 active CWS record).
State system code
FIPS 24
Billing frequency
Quarterly utility billing by area-specific meter-reading cycle. Water and wastewater charges may appear with front-foot, environmental-protection, capital-facility, or other applicable assessments.
Provider briefing
How this utility’s billing works
Anne Arundel County Department of Public Works – Utilities operates as a municipal department serving Glen Burnie, Broadneck, and Anne Arundel County public-water service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as County water and wastewater rates include fixed availability/service components plus metered water and wastewater quantity charges. The County publishes a 2026 rate schedule effective July 1, 2026; residential wastewater can receive an automatic excess-use credit for qualifying seasonal outdoor consumption.. Bills are generated quarterly utility billing by area-specific meter-reading cycle. water and wastewater charges may appear with front-foot, environmental-protection, capital-facility, or other applicable assessments., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed 2026 rate page exposes rate tables but not one complete 5,000-7,000 gallon residential total including all fixed, wastewater, environmental, and capital charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Anne Arundel bills water and wastewater through the County utility account. The County automatically applies an Excess Use Credit to a portion of residential wastewater charges during the applicable summer billing quarter when outdoor usage qualifies; the reviewed pages do not state a universal winter-average formula.
Meter and infrastructure notes
The County’s Emergency Services team monitors a SCADA system using radio frequencies at more than 7,500 operating points every five to seven minutes. Customer water meters are read by area-specific quarterly cycles; the reviewed pages do not identify a universal residential AMI vendor or hourly customer-meter transmission interval.
Emergency water support
Report a leak or water emergency
410-222-8400 for water or sewer emergencies, 24 hours a day, 365 days a year. South County emergency service uses 410-451-4118. Emergency dispatch handles leaks, backups, meter issues, pressure, and water-quality concerns and monitors SCADA remotely.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Glen Burnie, Broadneck, and Anne Arundel County public-water service areas
Anne Arundel County Department of Public Works – Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.