Municipal Department
City of Plymouth Utility Billing
Serving Plymouth
Population served
76,546 people (EPA SDWA system estimate)
State system code
FIPS 27
Billing frequency
Residential utility bills are issued every other month; commercial accounts are billed monthly. Water meters are read remotely on the City’s Tuesday/Friday schedule for account operations, with estimated reads used when an actual read is unavailable.
Provider briefing
How this utility’s billing works
City of Plymouth Utility Billing operates as a municipal department serving Plymouth. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing-block metered water with a monthly base charge and separate water-availability charge. The 2026 residential water schedule is $6.25 per month plus $2.25 per 1,000 gallons through 12,500 gallons, $2.83 for 12,501-35,000 gallons, and $4.87 above 35,000 gallons; water availability is $3.37 per month. Sewer is a fixed charge plus a uniform consumption charge.. Bills are generated residential utility bills are issued every other month; commercial accounts are billed monthly. water meters are read remotely on the city’s tuesday/friday schedule for account operations, with estimated reads used when an actual read is unavailable., and a typical residential cost reference is At 6,000 gallons per month, 2026 water is approximately $6.25 base + $3.37 availability + $13.50 volume = $23.12. Sewer is approximately $9.70 base + $34.20 volume = $43.90, for water and sewer of about $67.02 monthly, or approximately $134.04 on a typical bi-monthly residential bill. Recycling, organics, and surface-water charges are separate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Plymouth’s 2026 residential sewer schedule is $9.70 monthly base plus $5.70 per 1,000 gallons of metered water use. The reviewed public page does not describe a winter-average cap or a separate indoor-use calculation; the sewer estimate therefore follows the published metered-consumption formula.
Meter and infrastructure notes
Plymouth requires radio-read-capable meters. A sensor transmits meter data electronically to a receiver so City staff can read the meter remotely; the City uses estimated reads if it cannot obtain a read and states that meter operations/read scheduling occur Tuesdays and Fridays. The system also generates a seven-day continuous-flow leak alert.
Emergency water support
Report a leak or water emergency
763-509-5950 for water-main-break/service issues during Public Works hours, generally Monday-Friday 7:00 a.m.-3:30 p.m.; after hours, call the Public Safety Dispatcher at 952-258-5321. The City distinguishes private-property leaks, which should be reported to the property owner, from City-side main or service problems.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Plymouth
City of Plymouth Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.