Public Water Authority
Las Vegas Valley Water District (LVVWD)
Serving Metropolitan Las Vegas Valley and portions of unincorporated Clark County, plus LVVWD-administered satellite systems
Population served
More than 1.5 million people through approximately 375,000 active customer accounts in the principal LVVWD service area; the District also administers or serves Blue Diamond, Coyote Springs, Jean, Kyle Canyon, Laughlin/Big Bend, and Searchlight systems.
State system code
FIPS 32
Billing frequency
Monthly. LVVWD’s current rates use a daily service charge multiplied by the number of days in the billing period, and District budget material describes monthly bill issuance for its customer accounts. The bill shows the billing date, due date, meter read dates, and usage; the exact number of days can vary when the meter-read date changes.
Provider briefing
How this utility’s billing works
Las Vegas Valley Water District (LVVWD) operates as a public water authority serving Metropolitan Las Vegas Valley and portions of unincorporated Clark County, plus LVVWD-administered satellite systems. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Four-tier conservation rate structure for single-family residential customers. A common 5/8-inch meter has a $0.4627 daily service charge, equivalent to $13.88 for 30 days. The first 5,000 gallons per 30 days are $1.61 per 1,000 gallons, the next 5,000 are $2.87, the next 10,000 are $4.27, and consumption above 20,000 is $6.33. Thresholds are prorated to actual billing days. Single-family customers may also receive a seasonal Excessive Use Charge of $9 per 1,000 gallons above the applicable daily threshold, plus Southern Nevada Water Authority surcharges and a small surcharge on the bill.. Bills are generated monthly. lvvwd’s current rates use a daily service charge multiplied by the number of days in the billing period, and district budget material describes monthly bill issuance for its customer accounts. the bill shows the billing date, due date, meter read dates, and usage; the exact number of days can vary when the meter-read date changes., and a typical residential cost reference is For a common 5/8-inch single-family meter using 5,000–7,000 gallons in a 30-day month, the current LVVWD water-only charge is approximately $22–$28 before SNWA surcharges, the applicable 0.25% residential surcharge, taxes or excessive-use charges: $13.88 service charge plus $8.05 for the first 5,000 gallons and $5.74–$11.48 for the next 2,000–4,000 gallons. The estimate excludes sewer because LVVWD is a potable-water provider; sewer/reclamation charges are billed by Clark County Water Reclamation District or the relevant municipality and can materially increase the household’s combined utility cost.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
LVVWD does not provide a bundled wastewater charge on its standard water bill. The water bill contains LVVWD daily service, water-use, SNWA regional, conservation/excessive-use, and related charges. Sewer and wastewater collection/treatment are billed separately by the applicable local provider—commonly Clark County Water Reclamation District or a city utility—under that provider’s own flat, ERU, or usage-based rules. There is no LVVWD winter-average sewer calculation or universal sewer percentage to report for this water-only account.
Meter and infrastructure notes
LVVWD is replacing older mechanical meters with advanced ultrasonic meters. Its multi-year AMI infrastructure program achieved approximately 98% AMI data collection in recent budget reporting, with drive-by processes used for the remaining non-AMI meter data and a goal near 99%. Current customer pages say advanced meters improve leak detection and can trigger a text alert or automated phone call when unusually high use is detected, provided contact details are accurate. The bill identifies current and previous read dates and monthly usage; the exact route date varies with billing days. The District’s ultrasonic replacement program and AMI network support online usage monitoring and leak alerts rather than a purely manual monthly-reading model.
Emergency water support
Report a leak or water emergency
LVVWD’s Customer Care number, (702) 870-4194, provides 24-hour voice-response service and is the official account and water-service contact. District budget material describes 24/7 emergency phone coverage; customers should use the number for urgent leaks, water-service interruptions, or suspected distribution emergencies and call from the account phone where possible. For water waste and conservation support, the SNWA conservation helpline is 702-258-SAVE (702-258-7283).
Official starting point
Choose the right next step
Reading this profile
A practical reference for Metropolitan Las Vegas Valley and portions of unincorporated Clark County, plus LVVWD-administered satellite systems
Las Vegas Valley Water District (LVVWD) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.