Municipal Department
HIGH POINT, CITY OF
Serving HIGH POINT
Population served
118662 people (EPA SDWIS 2026Q2 active CWS estimate for NC0241020)
State system code
FIPS 37
Billing frequency
A dedicated this detail was not publicly posted. The reviewed High Point payment page did not state a universal residential billing interval.
Provider briefing
How this utility’s billing works
HIGH POINT, CITY OF operates as a municipal department serving HIGH POINT. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water and sewer are billed under the City’s rate schedule effective October 1, 2025; the exact rate table was not exposed in the accessible page extract.. Bills are generated a dedicated this detail was not publicly posted. the reviewed high point payment page did not state a universal residential billing interval., and a typical residential cost reference is A dedicated this detail was not publicly posted. A complete current 5,000-7,000-gallon residential water/sewer calculation was not exposed in the accessible rate table.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The current combined water/sewer rate schedule was linked but the accessible extract did not expose enough line items for a reliable sewer calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed public payment and rate pages did not identify AMI/AMR technology, transmission interval, or meter-reading schedule.
Emergency water support
Report a leak or water emergency
336-883-3111 for utility service/customer assistance; the reviewed page did not identify a separate 24/7 water-emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for HIGH POINT
HIGH POINT, CITY OF is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.