Municipal Department
City of Broken Arrow Utility Billing / Broken Arrow Municipal Authority
Serving Broken Arrow
Population served
116,330
State system code
FIPS 40
Billing frequency
Monthly. The bill may include water, sanitary sewer, refuse, stormwater, streetlight, LifeRide, or combinations of those services.
Provider briefing
How this utility’s billing works
City of Broken Arrow Utility Billing / Broken Arrow Municipal Authority operates as a municipal department serving Broken Arrow. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform volumetric water rate by service location for the published October 1, 2025-September 30, 2026 schedule: $6.86 per 1,000 gallons inside the city and $7.84 outside the city, with the complete manual of fees controlling any base or ancillary charges.. Bills are generated monthly. the bill may include water, sanitary sewer, refuse, stormwater, streetlight, liferide, or combinations of those services., and a typical residential cost reference is At the published inside-city usage rate, 6,000 gallons is approximately $41.16 in water-volume charges before any applicable base, stormwater, streetlight, sewer, refuse, or other bundled utility charges. The city page does not expose a separate residential base charge in the summarized schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is computed from a three-month average of metered water volume for December, January, and February, billed in January, February, and March. New accounts use a standard 9,100 gallons or actual monthly consumption until the winter average is available. The 2025-2026 summarized schedule lists residential sewer at $6.46 per 1,000 gallons inside city and $7.51 outside city, with a $64.10/$72.40 flat rate when no water service exists.
Meter and infrastructure notes
The city began installing 43,000 Automated Meter Readers in 2016. WaterSmart receives meter data through antennas and receive sites, supports near-real-time use down to the hour, and identifies possible leaks and threshold alerts. The reviewed pages do not publish a universal calendar reading date.
Emergency water support
Report a leak or water emergency
918-259-8400 after hours and on weekends through Police Department dispatch for utility emergencies; daytime Utility Billing is 918-259-8409.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Broken Arrow
City of Broken Arrow Utility Billing / Broken Arrow Municipal Authority is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.