Private Investor-Owned Utility
Pennsylvania American Water Company - West
Serving Western Pennsylvania American Water service territories, including PWS PA7210029
Population served
105,127
State system code
FIPS 42
Billing frequency
Monthly for the majority of Pennsylvania American Water water and wastewater customers; bills use a monthly meter reading. Some recently acquired or special systems can have different availability-charge schedules.
Provider briefing
How this utility’s billing works
Pennsylvania American Water Company - West operates as a private investor-owned utility serving Western Pennsylvania American Water service territories, including PWS PA7210029. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Regulated metered service with a meter-size monthly service charge, rate-zone-specific tariffs and quantity charges. The current standard Zone 1 residential schedule lists a 5/8-inch monthly service charge of $18.80 and $1.8772 per 100 gallons for the first 16,000 gallons and excess, but the customer's assigned zone controls; DSIC and other approved charges may also apply.. Bills are generated monthly for the majority of pennsylvania american water water and wastewater customers; bills use a monthly meter reading. some recently acquired or special systems can have different availability-charge schedules., and a typical residential cost reference is For the standard Zone 1 example, approximately $130-$150 per month for a 5/8-inch water-and-wastewater account using 5,000-7,000 gallons: $18.80 water service plus about $94-$132 water usage at $1.8772 per 100 gallons, plus $15 wastewater service and about $148-$207 wastewater usage at $2.9539 per 100 gallons if the same usage is billed. Actual western service-area tariffs, wastewater zone and DSIC can materially change this estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Metered wastewater is based on water usage or measured sewage flows and includes a monthly equivalent-dwelling-unit service charge. Standard Zone 1 residential figures are $15.00 monthly plus $2.9539 per 100 gallons; unmetered residential wastewater is $110.00 per month per EDU. Each service territory can instead use its published wastewater rate zone/tariff.
Meter and infrastructure notes
Customers are billed from monthly meter readings and MyWater displays usage history and comparisons. Pennsylvania American Water's public pages do not identify one AMI/AMR vendor or transmission interval for every western service area; meter technology and read route vary by system.
Emergency water support
Report a leak or water emergency
1-800-565-7292, available 24/7 for Pennsylvania American Water emergencies. Non-emergency customer service is Monday-Friday 7:00 a.m.-7:00 p.m.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Western Pennsylvania American Water service territories, including PWS PA7210029
Pennsylvania American Water Company - West is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.