Private Investor-Owned Utility
VEOLIA WATER
Serving Harrisburg regional service area, including Dauphin County communities and additional Veolia Pennsylvania territories in Cumberland, Perry, York, Luzerne, Wyoming, Columbia, Montour, Franklin, and Delaware counties as identified in the tariff.
Population served
110,000 people; EPA SDWIS 2026Q2 active CWS estimate for PA7220015. Veolia Water Pennsylvania serves customers across multiple Pennsylvania territories, and the exact retail population for each tariff territory can differ from the CWS estimate.
State system code
FIPS 42
Billing frequency
Monthly for standard residential Pennsylvania service. The 2026 tariff states that residential bills are rendered monthly and show a due date 20 days after the bill is mailed. Some other Veolia territories or customer classes may be billed on different cycles.
Provider briefing
How this utility’s billing works
VEOLIA WATER operates as a private investor-owned utility serving Harrisburg regional service area, including Dauphin County communities and additional Veolia Pennsylvania territories in Cumberland, Perry, York, Luzerne, Wyoming, Columbia, Montour, Franklin, and Delaware counties as identified in the tariff.. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Pennsylvania Public Utility Commission tariff: a fixed monthly customer service charge by meter size plus a uniform volumetric charge per 100 gallons, with a 0.07% State Tax Adjustment Surcharge effective January 1, 2026. For the standard Pennsylvania residential schedule outside the former Bethel area, 5/8- to 3/4-inch service has a $17.00 monthly customer-service charge and all usage is $1.16142 per 100 gallons. Territory-specific schedules apply in Bethel, Mahoning, Franklin, Dallas, and other listed areas.. Bills are generated monthly for standard residential pennsylvania service. the 2026 tariff states that residential bills are rendered monthly and show a due date 20 days after the bill is mailed. some other veolia territories or customer classes may be billed on different cycles., and a typical residential cost reference is Approximately $86.64 per month for the standard Pennsylvania residential schedule on a 5/8- or 3/4-inch meter using 6,000 gallons: $17.00 fixed customer-service charge plus 60 units of 100 gallons at $1.16142, with the 2026 0.07% State Tax Adjustment Surcharge applied. This is a water-only estimate before any local wastewater, franchise, tax, surcharge, or territory-specific adjustment.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Veolia Water Pennsylvania has a separate PUC wastewater tariff effective January 1, 2026, but wastewater service is territory-specific and is not universal to every CWS water customer. The water tariff bills residential drinking water from the monthly metered water volume plus the fixed customer-service charge; customers should consult the applicable local wastewater tariff or municipal sewer bill for sewer treatment, flow, or other wastewater charges. No universal residential winter-average calculation is published for all Veolia Pennsylvania territories.
Meter and infrastructure notes
Veolia bills from meter readings and says the method depends on location, meter age, and meter type. Pennsylvania service can include radio-frequency reading by walking or driving past the property, tower collection in some areas, external touch/view devices, or direct register reads when no remote device exists. The tariff requires actual meter readings by company personnel except for permitted estimates, and allows estimates for severe weather, emergencies, equipment failure, or inaccessible meters. It does not publish a single statewide residential reading interval.
Emergency water support
Report a leak or water emergency
1-888-299-8972 is the published Pennsylvania Veolia customer-service number for account, service, and assistance questions. The public Pennsylvania pages reviewed do not expose a separate regional emergency leak number; customers should call this number and follow the emergency instructions, while immediate public-safety hazards should be reported to 911.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Harrisburg regional service area, including Dauphin County communities and additional Veolia Pennsylvania territories in Cumberland, Perry, York, Luzerne, Wyoming, Columbia, Montour, Franklin, and Delaware counties as identified in the tariff.
VEOLIA WATER is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.