Clarksville Gas & Water Department

Provider briefing

How this utility’s billing works

Clarksville Gas & Water Department operates as a municipal department serving Clarksville, Montgomery County, and the municipal water and wastewater service territory. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Uniform volumetric water pricing by service territory plus a monthly meter/customer charge, rather than increasing residential blocks. The published schedule effective July 1, 2024 and carried in the current code materials lists $4.45 per 1,000 gallons inside the city and $7.80 outside the city, with a 5/8- or 3/4-inch monthly customer charge of $9.00 inside and $19.50 outside. Sewer is separately charged per 1,000 gallons and has a 2,000-gallon minimum; current public code materials should be checked for later council amendments.. Bills are generated monthly. clarksville gas & water bills water and sewer usage through the utility account; the department’s payment and policy pages refer to each monthly billing cycle., and a typical residential cost reference is For an inside-city 5/8- or 3/4-inch home using 5,000-7,000 gallons, the published water and sewer schedules imply approximately $72-$97 per month before other city-bill items, taxes, or special charges: water is $9.00 plus $4.45 per 1,000 gallons and sewer is $8.14 per 1,000 gallons with a 2,000-gallon minimum. Outside-city customers pay the higher water and sewer rates.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Sewer charges are based on potable-water consumption unless an approved customer wastewater meter determines discharge. The current published schedule lists $8.14 per 1,000 gallons inside the city and $14.24 outside the city for residential, commercial, and small industrial customers, with a minimum monthly sewer bill based on 2,000 gallons. A customer-side leak that does not enter the sewer may qualify for a sewer-only adjustment after application and proof of repair.

Meter and infrastructure notes

Clarksville Gas & Water began a 2026 Advanced Metering Infrastructure rollout for approximately 5,000 residential water meters in North Clarksville, with curbside equipment installed by an authorized contractor and no customer attendance required. The rollout is phased, so the entire service area may not yet have AMI; the public materials do not state an hourly transmission interval or universal read date. Billing remains monthly and may use meter readings or an estimate when necessary.