Public Water Authority
Hixson Utility District of Hamilton County
Serving Hixson and surrounding northern Hamilton County communities, with sewer charges billed for Chattanooga Sewer and Hamilton County WWTA customers
Population served
68,306 people (EPA SDWIS queue estimate for TN0000303)
State system code
FIPS 47
Billing frequency
Bi-monthly for residential customers; each billing cycle covers two months of usage. Commercial customers are billed monthly.
Provider briefing
How this utility’s billing works
Hixson Utility District of Hamilton County operates as a public water authority serving Hixson and surrounding northern Hamilton County communities, with sewer charges billed for Chattanooga Sewer and Hamilton County WWTA customers. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water with a 5/8-inch residential minimum of $9.78 per two-month billing cycle, first 50,000 gallons at $2.18 per 1,000 gallons, next 50,000 at $1.98, next 100,000 at $1.80, next 250,000 at $1.76 and usage above 300,000 at $1.59. The bill adds the meter minimum plus consumption.. Bills are generated bi-monthly for residential customers; each billing cycle covers two months of usage. commercial customers are billed monthly., and a typical residential cost reference is At 5,000 gallons per month, a typical residential two-month cycle of 10,000 gallons produces about $31.58 water ($9.78 minimum plus 10 times $2.18), or approximately $15.79 per month before sewer. Hixson bills sewer separately at the provider's rates, so a combined estimate requires the customer's Chattanooga or WWTA provider.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Hixson bills sewer for Chattanooga Sewer and Hamilton County WWTA, but those authorities set the rates. Sewer is billed using total water consumption. Chattanooga residential customers receive a 10% sewer discount and a 12,000-gallon monthly/24,000-gallon cycle cap; Hamilton County WWTA customers have no equivalent cap. A dedicated irrigation meter is not billed for sewer.
Meter and infrastructure notes
Hixson bills residential customers on a two-month cycle and gives leak notifications and usage information through bills, but the reviewed pages do not identify AMI/AMR technology or a fixed meter-reading interval.
Emergency water support
Report a leak or water emergency
Hixson customer service: (423) 877-3513. The reviewed official pages do not publish a separate 24-hour emergency number; sewer issues are routed to the provider listed on the bill.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Hixson and surrounding northern Hamilton County communities, with sewer charges billed for Chattanooga Sewer and Hamilton County WWTA customers
Hixson Utility District of Hamilton County is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.