Public Water Authority
White House Utility District (WHUD)
Serving White House Utility District service area in Robertson, Sumner, and Davidson Counties
Population served
130,411
State system code
FIPS 47
Billing frequency
Monthly. WHUD’s bill guide identifies monthly water/wastewater statements, monthly usage, read dates, and monthly current charges.
Provider briefing
How this utility’s billing works
White House Utility District (WHUD) operates as a public water authority serving White House Utility District service area in Robertson, Sumner, and Davidson Counties. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform per-gallon water-use charge plus a meter-size monthly base charge; separate uniform sewer-use and base charges. 2026 water use is $0.00908 per gallon, with a 5/8 x 3/4-inch base of $10.32; 2026 sewer use is $0.01136 per gallon with a $10.89 monthly base.. Bills are generated monthly. whud’s bill guide identifies monthly water/wastewater statements, monthly usage, read dates, and monthly current charges., and a typical residential cost reference is Approximately $123.41 for a 5/8 x 3/4-inch account using 5,000 gallons and receiving both water and sewer: $10.32 + $45.40 water, plus $10.89 + $56.80 sewer. This excludes other fees and assumes the account is in the WHUD sewer service area.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
WHUD normally calculates sewer usage from monthly water use. During April-October, the seasonal averaging program caps residential sewer billing at an average based on November-March water use, excluding the highest and lowest months; new customers without history receive a 5,000-gallon average the first year. This prevents sewer charges on outdoor irrigation, pool, and other water not returned to the sewer.
Meter and infrastructure notes
WHUD’s bill displays meter ID, service dates, read dates, billing days, current/previous readings, and monthly usage. The reviewed current pages do not identify a universal AMI/AMR hardware standard, though the district uses outage and leak-detection dashboards across its distribution system.
Emergency water support
Report a leak or water emergency
(615) 672-4110, which WHUD states is available 24/7 for water outages or emergencies; customers may also use the Customer Problem Reporter and outage map.
Official starting point
Choose the right next step
Reading this profile
A practical reference for White House Utility District service area in Robertson, Sumner, and Davidson Counties
White House Utility District (WHUD) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.