Municipal Department
City of Bedford Water Utility Billing
Serving City of Bedford
Population served
Approximately 57,000 residents within Bedford; the municipal water utility serves the city’s residential and commercial accounts.
State system code
FIPS 48
Billing frequency
Monthly; the city bills water and wastewater utility accounts monthly and takes monthly meter readings.
Provider briefing
How this utility’s billing works
City of Bedford Water Utility Billing operates as a municipal department serving City of Bedford. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block volumetric tiers. The published schedule lists a 5/8- or 3/4-inch water base rate of $22.36 effective January 1, 2026, with $5.34 per 1,000 gallons through 15,000 gallons, $6.14 through 30,000, $7.06 through 50,000, and $8.12 above 50,000 gallons.. Bills are generated monthly; the city bills water and wastewater utility accounts monthly and takes monthly meter readings., and a typical residential cost reference is Approximately $84.30 at 5,000 gallons before recycling, storm drainage, taxes, or other charges, using the 2026 $22.36 water base, $16.93 sewer base, $5.34 water volume, and $4.39 sewer volume. A qualifying resident age 65 or older receives lower base charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer uses the average of December, January, and February consumption to set the sewer volume for the following year, changing with the May bill. The city’s example adds 11,000, 8,000, and 6,000 gallons, divides by three to obtain an 8,000-gallon average, then multiplies by the sewer volumetric rate and adds the sewer base. New customers without winter history use the city average of 6,000 gallons.
Meter and infrastructure notes
Bedford uses smart meters read by cell-phone towers; meters collect usage data every 15 minutes and update the customer system every 24 hours. EyeOnWater provides usage and leak-alert access. The city takes monthly readings for billing and manually reads or estimates inaccessible/broken meters using prior-year or average usage rules.
Emergency water support
Report a leak or water emergency
817-952-2112 is Bedford Water Utility Billing’s published customer number. A separate 24/7 emergency leak hotline is not identified on the reviewed pages; customers should use the city’s general water contacts for urgent issues.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Bedford
City of Bedford Water Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.