Municipal Department
City of Del Rio Utility Billing Department
Serving Del Rio
Population served
Approximately 35,000 residents served by the City of Del Rio water, sewer, and gas utility billing system.
State system code
FIPS 48
Billing frequency
Monthly; the City provides a monthly bill due 15 calendar days after posting and publishes a billing-cycle map.
Provider briefing
How this utility’s billing works
City of Del Rio Utility Billing Department operates as a municipal department serving Del Rio. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed/base service charges plus metered consumption under the service-rate schedule effective January 1, 2026. Del Rio temporarily reversed an incorrectly implemented rate increase in late 2025, so customers should use the current City schedule rather than older proposed tables.. Bills are generated monthly; the city provides a monthly bill due 15 calendar days after posting and publishes a billing-cycle map., and a typical residential cost reference is A dedicated this detail was not publicly posted. The current 2026 service-rate PDF is linked by the City but not rendered with sufficient accessible numeric detail here for a reliable 5,000–7,000-gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City bills water and sewer through the same monthly Utility Billing account and publishes a separate service-rate schedule. The accessible current page does not expose the complete residential sewer formula or winter-average calculation.
Meter and infrastructure notes
Utility Billing performs meter readings and meter-service functions and publishes a billing-cycle map. The reviewed materials do not identify AMI/AMR vendor, hourly transmission interval, or exact route technology.
Emergency water support
Report a leak or water emergency
830-774-8636 after hours. Utility Billing also lists 830-774-8550 and 830-774-8505 for billing concerns; the City's leak policy and form are linked from the Utility Billing page.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Del Rio
City of Del Rio Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.