Municipal Department
City of Jourdanton Utility Department
Serving Jourdanton
Population served
Approximately 2,700–3,000 residents in the City of Jourdanton; the City does not publish a separate current water-system service-population figure.
State system code
FIPS 48
Billing frequency
Monthly. New bills are sent on the last business day of the month. Water bills are due by 3:00 p.m. on the 12th.
Provider briefing
How this utility’s billing works
City of Jourdanton Utility Department operates as a municipal department serving Jourdanton. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered increasing-block structure with meter-size minimum charges and volumetric charges above 2,000 gallons. The accessible code schedule shows a 5/8-inch residential inside-city minimum of $24.95 and incremental 2024 charges around $2.64–$3.38 per thousand gallons across the lower residential blocks; the City should confirm any post-2024 update.. Bills are generated monthly. new bills are sent on the last business day of the month. water bills are due by 3:00 p.m. on the 12th., and a typical residential cost reference is Using the accessible 2024 inside-city schedule, a 5,000–7,000-gallon residential account is approximately $33–$40 for water before wastewater, based on the $24.95 minimum plus the published lower-block increments. Wastewater adds an approximately $27.50 minimum plus volumetric charges, so a combined indicative total is roughly $68–$85 before garbage, taxes, or current-year revisions.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed from metered water consumption. The accessible code schedule lists a residential inside-city $27.50 minimum and incremental charges above 2,000 gallons, including $2.50 for the 2,000–3,000-gallon band and $2.78 for the 3,001–7,000-gallon bands in the last displayed schedule. No winter-average method is stated in the reviewed current City page.
Meter and infrastructure notes
The City publishes monthly billing and a water-usage monitoring app, but the reviewed sources do not identify AMI/AMR hardware, vendor, transmission interval, or route-reading schedule.
Emergency water support
Report a leak or water emergency
830-570-4881 for after-hours emergencies. Normal utility office contact is 830-769-3589.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Jourdanton
City of Jourdanton Utility Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.