Payment channels

Pay City of Jourdanton Utility Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-866-703-2269 for automated telephone payments. Utility office contact is 830-769-3589.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text keyword, shortcode, or enrollment workflow is published. The City advertises telephone and Municipal Online payment instead.

Mail-in address

City of Jourdanton Utility Department, 1604 SH 97 E, Jourdanton, TX 78026. The City utility page publishes this office address and does not identify a separate lockbox.

Counters, drop boxes, and office hours

The utility office is at 1604 SH 97 E, Jourdanton, Texas 78026. The reviewed current utility page does not publish counter hours, drop-box details, or a complete desk-payment instrument list. Online, telephone, and City-office payment channels are documented.

Accepted digital instruments

What you can use online

Municipal Online Payments and automated telephone payment at 1-866-703-2269 are available. The current public page does not enumerate card brands, ACH/e-check, recurring draft, or mobile wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed current Jourdanton utility page does not state the online or IVR convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Jourdanton Utility Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →