Municipal Department
City of Killeen Utility Collections - Water and Sewer Services
Serving Killeen, Texas
Population served
161,027 people (EPA SDWIS active CWS PWS TX0140006)
State system code
FIPS 48
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Killeen pages explain meter units and charges but do not publish a universal monthly or bimonthly statement frequency. The account bill controls the applicable due date and service timeline.
Provider briefing
How this utility’s billing works
City of Killeen Utility Collections - Water and Sewer Services operates as a municipal department serving Killeen, Texas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. For the complete 2026 residential consumption table in the reviewed material. Killeen’s bill reports usage in units equal to 100 gallons, and the City separately publishes utility fees, meter deposits, service charges, and water/sewer development charges. A complete household volumetric rate schedule was not exposed.. Bills are generated a dedicated this detail was not publicly posted. the reviewed killeen pages explain meter units and charges but do not publish a universal monthly or bimonthly statement frequency. the account bill controls the applicable due date and service timeline., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed official pages do not provide enough complete 2026 residential base and consumption rates to calculate a defensible 5,000-7,000 gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed Killeen customer-service materials do not expose the current residential sewer formula or whether sewer is based on metered water, a winter average, or a fixed percentage.
Meter and infrastructure notes
Killeen’s bill guide states that usage is shown in units equal to 100 gallons. The FY2026 fee schedule distinguishes non-AMI and AMI meter-box damage categories, confirming that both meter technologies exist, but the reviewed public pages do not establish a universal AMI deployment percentage, transmission interval, or meter-reading calendar.
Emergency water support
Report a leak or water emergency
254-501-6515 is the City’s water-notice/boil-water update line. For emergency turn-off, start, transfer, or reconnect work, call Utility Collections at 254-501-7800 and use the appropriate option; the public pages do not identify a separate leak-only number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Killeen, Texas
City of Killeen Utility Collections - Water and Sewer Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.