City of San Juan Utility Billing Department

Provider briefing

How this utility’s billing works

City of San Juan Utility Billing Department operates as a municipal department serving San Juan. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers. The published residential schedule lists a $12.05 water base rate, then $1.65 per 1,000 gallons for 0–10,999 gallons, $2.05 for 11,000–15,999, $2.35 for 16,000–25,999, and $3.00 at 26,000 gallons or higher. Sewer has an $11.00 base with corresponding volumetric tiers.. Bills are generated a dedicated this detail was not publicly posted. the city publishes monthly rate blocks but the reviewed page does not state the exact meter-reading and statement-generation cycle., and a typical residential cost reference is At 5,000–7,000 gallons, the published water subtotal is approximately $20.30–$23.60 ($12.05 base plus $1.65 per thousand above the base interpretation); sewer is approximately $18.60–$21.64 ($11.00 base plus $1.52 per thousand). Combined water and sewer are therefore directionally $38.90–$45.24 before garbage, drainage, taxes, and other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

The City publishes a sewer base of $11.00 and volume tiers of $1.52 per 1,000 gallons for 0–10,999, $1.52 for 11,000–15,999, $1.88 for 16,000–25,999, and $2.48 at 26,000 or higher. No winter-average or separate sewer cap is described in the page text.

Meter and infrastructure notes

The City instructs customers to compare their bill with the first four digits of the physical meter reading, but the reviewed pages do not identify AMI/AMR equipment, a vendor, transmission interval, or route schedule.