Municipal Department
City of Stephenville Water Department / Utility Billing
Serving Stephenville municipal water and wastewater service area in Erath County
Population served
Approximately 21,000 municipal residents; the City public pages do not expose a current PWS-specific population figure in the utility-billing text.
State system code
FIPS 48
Billing frequency
Recurring municipal water billing; the current public page does not publish a universal billing day or exact cycle frequency beyond the recurring water-bill process.
Provider briefing
How this utility’s billing works
City of Stephenville Water Department / Utility Billing operates as a municipal department serving Stephenville municipal water and wastewater service area in Erath County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as City rate schedules establish metered water and wastewater charges, with separate inside/outside-city and customer classifications. The current FY2026 fee schedule is the controlling document; exact residential tier values are not exposed in the indexed billing page.. Bills are generated recurring municipal water billing; the current public page does not publish a universal billing day or exact cycle frequency beyond the recurring water-bill process., and a typical residential cost reference is A dedicated this detail was not publicly posted. Because the current accessible utility-billing page does not expose the complete FY2026 water and sewer numerical schedule needed for a defensible 5,000–7,000-gallon example.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed under the City's water and sewer rate schedule and is based on metered utility service. The current indexed pages do not expose a complete sewer formula or winter-average method.
Meter and infrastructure notes
The current indexed billing page does not disclose AMR/AMI hardware, vendor, transmission interval, or meter-reading route calendar. Meter technology and schedule are not publicly stated pending a City specification.
Emergency water support
Report a leak or water emergency
The current utility-billing page publishes Water Department customer service at 254-918-1230 but does not expose a separate 24/7 water-emergency line in accessible text. Use the City water page or dispatch contact for after-hours leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Stephenville municipal water and wastewater service area in Erath County
City of Stephenville Water Department / Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.