Municipal Department
City of Texas City Utility Billing Department
Serving City of Texas City
Population served
61,541 people (EPA SDWA queue estimate for TX0840008)
State system code
FIPS 48
Billing frequency
Monthly, with two geographic billing cycles: approximately the 5th and approximately the 20th of each month.
Provider briefing
How this utility’s billing works
City of Texas City Utility Billing Department operates as a municipal department serving City of Texas City. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered monthly water with a base rate through 3,000 gallons and increasing usage charges above that threshold: $4/1,000 gallons from 4,000-9,000, $6 from 10,000-24,000 and $8 at 25,000 or more for residential customers.. Bills are generated monthly, with two geographic billing cycles: approximately the 5th and approximately the 20th of each month., and a typical residential cost reference is The City's sample 10,000-gallon 3/4-inch residential bill totals $110.71 including water, sewer units, garbage, biosphere and tax. A 5,000-7,000 gallon estimate depends on the property's sewer-unit count and cycle.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is based on water usage at $4 per 1,000 gallons, with a $0.60 monthly charge per sewer unit such as a toilet, sink or shower. The City does not publish a winter-average formula on the reviewed page.
Meter and infrastructure notes
The City reads each water meter monthly from the register and bills in thousands of gallons; the reviewed page does not identify the meter vendor or remote-transmission interval.
Emergency water support
Report a leak or water emergency
(409) 643-5860 during listed business hours for water leaks; after hours, callers are instructed to listen for the on-call number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Texas City
City of Texas City Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.