CITY OF TYLER

Provider briefing

How this utility’s billing works

CITY OF TYLER operates as a municipal department serving TYLER. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Monthly meter-size base charges plus uniform volumetric rates per 1,000 gallons, with separate inside-city and outside-city schedules. The rate sheet effective October 1, 2025 and used for the 2026 billing year lists a 5/8-inch inside-city water minimum of $18.30 and $3.75 per 1,000 gallons; outside-city water is $28.37 minimum and $5.63 per 1,000 gallons. Larger meters have higher fixed charges, and the utility bill also carries regulatory, stormwater, trash, and other approved charges.. Bills are generated monthly. the february 2026 tyler utilities service agreement requires outstanding bills to be paid at regular monthly intervals by the due date printed on the statement; the municipal code says meters are read monthly and customers are billed from the reading., and a typical residential cost reference is Illustrative 2026 inside-city 5/8-inch water plus sewer at 6,000 gallons per month: about $88.80 before regulatory compliance, stormwater, trash, franchise, and other bill components. This uses the published $18.30 water minimum plus 6 times $3.75 ($40.80 water), and the $23.40 sewer minimum plus 6 times $4.10 ($48.00 sewer). The full City bill is materially higher because Tyler also bills regulatory compliance, stormwater, solid waste, recycling, and other applicable charges; meter size and city status change the total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Wastewater is billed from metered water consumption. The published schedule uses a meter-size sewer minimum plus a consumption charge per 1,000 gallons: for a 5/8-inch inside-city meter, $23.40 monthly minimum and $4.10 per 1,000 gallons; outside-city values are $35.10 and $6.15. Tyler separately describes the sewer base as based on meter size and water usage and adds a regulatory compliance fee to active water and/or sewer accounts. No winter-average formula is published on the current rate page.

Meter and infrastructure notes

Meters are read monthly under Tyler City Code, and bills are based on the reading. Tyler has been replacing older meters because some had accuracy and communications problems; the City says newer meters improve accuracy and communicate usage information to the Water Business Office. The public materials do not identify a specific AMI or AMR vendor, hourly transmission interval, or universal smart-meter deployment completion date.